Terms and Conditions
Quality and consistency
Being handmade, hand cut and totally natural, our soaps may vary slightly in size and colour from bar to bar and batch to batch. However, we always endeavour to ensure that we remain true to our style and quality.
All prices are correct and VAT is not applicable. We reserve the right to make price changes.
Every effort has been made to ensure descriptions, photographic reproductions and specifications of products are correct.
We reserve the right to alter specifications of products without prior notice
Placing an order
By placing an order with The Really Wild Soap Company you will be deemed to have read, understood and agreed to the terms and conditions. If you are concerned with any aspect of these terms, then you should contact us before placing an order, either via email at firstname.lastname@example.org or by post using the address given above.
By placing an order via this website you are making an offer to The Really Wild Soap Company to purchase the goods detailed in your order upon the terms described in your order. Once you have placed an order we will send you a confirmation that your order has been received but this is not a confirmation that your offered purchase of goods has been accepted. A contract between you and The Really Wild Soap Company for the sale of our products will only exist once an order has been accepted, processed and dispatched to you.
If you change your mind about an order you have the right to cancel within seven days of placing the order, or seven days of receipt of the goods (whichever is the longer).
1. If you wish to cancel your order before despatch please contact us as soon as possible so that we don’t send the order. You will have your payment returned.
2. If you contact us after your parcel has been despatched please return the parcel to the address on the contact page. You will be liable to pay the postage.
3. If you cancel your order after the parcel has been dispatched you will have your payment returned providing the products arrive back in good condition.
Cost of 2nd class postage and packing (UK only)
All prices are inclusive of VAT (20%), unless otherwise specified.
Please contact us for orders to international destinations.